Get in Touch
Questions about a report, your subscription or working together? Our team is ready to help. Reach out and we will get back to you within one business day.
How can we help?
Include the exact URL you checked and your report share link so we can reproduce the issue quickly.
- Bug reports and unexpected scores
- Plan changes, invoices and refunds
- Data requests under privacy laws
- Partnerships and agency volume
Before you write
My score looks wrong. What should I send?
Send the tested URL, the report share link and a short note on what you expected to see. Many surprises come from firewalls, bot protection or content that only appears after JavaScript runs, and those details let us confirm quickly whether the page simply served different HTML to our checker.
How do I cancel or change my plan?
You can do it yourself from the billing area of your dashboard at any time. If you cannot log in, email support from the address on your account and we will process the request for you. Paid features remain active through the end of the current billing period.
Can I request a copy or deletion of my data?
Yes. Use the form or email us from the address linked to your account and say whether you want an export, a correction or deletion. We verify ownership before acting, and our privacy policy explains what we store and for how long.
Do you offer custom plans for large agencies?
If the Agency plan limits are not enough, tell us roughly how many audits, keyword lookups and citation checks you run each month. We will reply with options that fit your volume. Include your company website so we can understand your use case.
Is there phone or live chat support?
Not at the moment. Support is handled through email and this contact form, which lets us attach report links, screenshots and billing records to your request. Written support also gives you a record of every answer we provide.